Thank you for choosing SocialBar for your social media services. We are committed to ensuring the satisfaction of our customers. This Returns and Refund Policy outlines the conditions under which returns and refunds are provided.
1. General Policy
Due to the nature of our digital services, we generally do not offer returns or refunds once an order has been placed and the service has been delivered. However, we understand that exceptional circumstances may occur, and we are committed to addressing them on a case-by-case basis.
2. Non-Delivery of Service
In the event that we fail to deliver the service within the specified timeframe, you may be eligible for a full refund. Please contact our customer support team with your order details, and we will investigate the issue promptly.
3. Service Not as Described
If the service delivered does not match the description on our website, you may be eligible for a partial or full refund. Please provide clear evidence of the discrepancy, and our team will evaluate your claim.
4. Cancellation Policy
Orders may be canceled within 24 hours of placement, provided that the service has not yet been delivered. If the service has already been initiated, we are unable to offer a refund.
5. Refund Processing
Approved refunds will be processed within 7 business days. The refund will be credited back to the original payment method used for the purchase.
6. Contacting Us
If you have any questions or concerns regarding our Returns and Refund Policy, please contact us at:
Our customer support team is available to assist you and address any issues you may have.
7. Changes to Our Returns and Refund Policy
We reserve the right to modify this Returns and Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes to this policy will be regarded as acceptance of our practices around returns and refunds.